The app is user friendly, and people of all ages are able to make use of it.
Users can rest assured, knowing that their data is safely encrypted
Always stay informed with the location of your package from when it leaves the pharmacy to the minute it gets to you.
Fastpharm is an easy, conventional way for people to order their medication, submit prescriptions and request delivery for said prescriptions from their pharmacy of choice without leaving the comfort of their homes.
The application is safe to shop on, keeps your data private in terms of the POPI Act.
One can register as a user, a driver or a representative of the pharmaceutical company. The registration process is simple and straightforward.
The drivers and pharmaceutical representatives are vetted, so as to ensure that we have the correct information, and valid details for security purposes.
On completion of the registration, customers are able to browse through the app and be able to place orders immediately.
Customers and pharmacy representatives are able to track the order while it is in transit, until it reaches the customer.
The payments will be made safely and securely, with the use of the most secure gateways
Customers can rest assured that they will have access to support at any given time, with a quick turnaround time and swift assistance.
Delivery times can vary depending on factors such as your location, traffic conditions, and the availability of delivery partners. Typically, you will receive an estimated delivery time when placing your order. You can also track the progress of your delivery in real-time within the app.
If you're not available to receive your delivery, you can usually provide delivery instructions during the ordering process, such as leaving the package with a neighbor or at a designated location. Some delivery services also offer options for scheduling deliveries for a specific time window or rescheduling for another time.
If you encounter any issues with your delivery, such as a missing item, damaged package, or delayed delivery, you can contact our customer support team through the app. We'll work quickly to resolve the issue and ensure you receive the best possible service.
We take the security and privacy of your personal information seriously. Our app employs industry-standard security measures to protect your data and ensure it is handled securely. We do not share your information with third parties without your consent, and we are committed to maintaining the confidentiality of your data.
